CTRL-F
2 months ago
Customer Service
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Company information
- Company
- CTRL-F
- Location
- België, Oost-Vlaanderen (Provincie), Gent, Merelbeke Belgium
- Posted
- 2 months ago
Job description
As a customer service employee, you are responsible for structured and efficient support of the organization, with a focus on planning and contract follow-up:
- You monitor schedules and ensure that deadlines and agreements are correctly followed up;
- You meticulously follow up on contracts and always maintain an overview;
- Thanks to your analytical insight and problem-solving skills, you work proactively and independently;
- You communicate fluently in both Dutch and English;
- You enjoy working with colleagues to provide optimal service to customers.
Profile
As customer service, you are responsible for the following tasks:
- With a focus on planning and contract follow-up, you ensure structured and efficient support of the organization;
- You monitor schedules, meticulously follow up on contracts, and always maintain an overview;
- Thanks to your analytical insight and problem-solving skills, you work proactively and independently;
- You have a fluent command of Dutch and English;
- You also enjoy seeking collaboration with your team to optimally serve customers.
Offer
The company provides the following value package:
We offer you a challenging job with a lot of autonomy, variety, and growth opportunities within a growing company where our employees are truly central;
You will be part of a dynamic and enthusiastic team that will support you with advice and action;
An attractive salary package: competitive salary + group and hospitalization insurance, meal and eco-cheques;
A permanent contract from the start – security from day one;
⏰ Work-life balance: flexible hours where you start between 7 am and 9 am and finish from 3:30 pm;
A flexible cafeteria plan: choose your own benefits from your year-end bonus, such as an electric bicycle, mobile phone, or tablet;
Training and development opportunities: become an expert in your field with our extensive training;
Team spirit: annual team buildings, pleasant drinks, and fun events together with your colleagues.
Required skills
- customer service
- teamwork
- english
- communication
- training
- dutch
- development
- growth opportunities
- problem-solving
- competitive salary
- meal vouchers
- group insurance
- flexible hours
- planning
- contract management
- team building
- autonomy
- eco-cheques
- permanent contract
- analytical
- cafeteria plan
- hospitalization insurance
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