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CTRL-F

2 months ago

Customer Service

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Company information

Company
CTRL-F
Location
België, Oost-Vlaanderen (Provincie), Gent, Merelbeke Belgium
Posted
2 months ago
View all jobs at CTRL-F

Job description

Function

As a customer service employee, you are responsible for structured and efficient support of the organization, with a focus on planning and contract follow-up:

  • You monitor schedules and ensure that deadlines and agreements are correctly followed up;
  • You meticulously follow up on contracts and always maintain an overview;
  • Thanks to your analytical insight and problem-solving skills, you work proactively and independently;
  • You communicate fluently in both Dutch and English;
  • You enjoy working with colleagues to provide optimal service to customers.

Profile

As customer service, you are responsible for the following tasks:

  • With a focus on planning and contract follow-up, you ensure structured and efficient support of the organization;
  • You monitor schedules, meticulously follow up on contracts, and always maintain an overview;
  • Thanks to your analytical insight and problem-solving skills, you work proactively and independently;
  • You have a fluent command of Dutch and English;
  • You also enjoy seeking collaboration with your team to optimally serve customers.

Offer

The company provides the following value package:

We offer you a challenging job with a lot of autonomy, variety, and growth opportunities within a growing company where our employees are truly central;

You will be part of a dynamic and enthusiastic team that will support you with advice and action;

An attractive salary package: competitive salary + group and hospitalization insurance, meal and eco-cheques;

A permanent contract from the start – security from day one;

⏰ Work-life balance: flexible hours where you start between 7 am and 9 am and finish from 3:30 pm;

A flexible cafeteria plan: choose your own benefits from your year-end bonus, such as an electric bicycle, mobile phone, or tablet;

Training and development opportunities: become an expert in your field with our extensive training;

Team spirit: annual team buildings, pleasant drinks, and fun events together with your colleagues.


Required skills

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