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Cross Border Talents

11 months ago

Customer Service /Content Moderation Specialist Dutch

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Company information

Company
Cross Border Talents
Location
Nederland, Zuid-Holland, Rotterdam Netherlands
Posted
11 months ago
View all jobs at Cross Border Talents

Job description

We are hiring Dutch-speaking candidates to join an international team in Bulgaria in Customer Service or Content Moderation / Digital Trust & Safety roles.

If you want to grow your career in a multicultural environment and are open to relocation, this opportunity is for you.

Responsibilities (depending on the project):

  • Provide customer support via chat, email, or phone
  • Review content and ensure platform safety (Trust & Safety)
  • Investigate and resolve user issues
  • Follow internal policies and confidentiality rules
  • Escalate complex cases when needed
  • Ensure a positive user experience

Requirements:

  • Fluent in Dutch + good English (B1–B2 minimum)
  • Customer service or moderation experience is a plus
  • Strong communication & problem-solving skills
  • Ability to work in rotating shifts
  • Willingness to relocate to Bulgaria

Relocation Package:

  • Monthly rental allowance
  • Flight reimbursement
  • Real estate admin assistance
  • Full support with relocation paperwork
  • Growth opportunities in a global company

Required skills

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