Essence Coaching Group
8 months ago
Customer Service Agent – Slovenian speaker
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Company information
- Company
- Essence Coaching Group
- Location
- Österreich, Steiermark, Graz Austria
- Posted
- 8 months ago
Job description
Customer Service Agent – Slovenian speaker (Sofia, Bulgaria)
Location: Sofia, Bulgaria | On-site
Employment Type: Full-time
Languages: Slovenian + English
We are looking for a Slovenian-speaking Customer Service Agent to join a dynamic team in Sofia. You will assist customers across multiple channels, providing professional support and ensuring a high level of customer satisfaction.
Key Responsibilities-
Handle inbound customer queries via phone, email, or chat
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Provide accurate information on products and services
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Resolve issues efficiently and professionally
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Maintain high customer satisfaction standards
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Follow company policies and procedures
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Monday to Saturday: 09:00 – 23:00
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Sunday: 10:00 – 19:00
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Rotational shifts within these hours
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Monthly gross Salary: €1,900/month
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On-site role with full training and support
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Opportunity to work in a multilingual environment
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Career growth opportunities within the company
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Slovenian + English (fluent)
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Excellent communication and customer service skills
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Ability to work on-site in Sofia
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Flexibility to work rotational shifts
Required skills
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