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Pathway Recruitment

9 months ago

Customer Service & Administration

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Company information

Company
Pathway Recruitment
Location
Australia, Queensland, Gold Coast Region, Gold Coast Australia
Posted
9 months ago
View all jobs at Pathway Recruitment

Job description

This builder specialises in insurance repairs, renovations, roofing repairs and general building works. We’re seeking a friendly, organised Customer Service/Administration team member to be the first point of contact for clients and support daily operations through job coordination, client and trade liaison, and general admin support.

Key Responsibilities:
  • Provide high level customer service to clients undergoing repair/renovation work
  • Handle phone and email inquiries, follow up with clients and internal teams
  • Assist with scheduling, paperwork and documentation for projects
  • Maintain accurate records and support coordination between site teams and clients
  • Support general office/admin duties as needed
About You:
  • Strong interpersonal and customer service skills ability to communicate clearly and professionally
  • Excellent organisational skills and attention to detail
  • Ability to manage multiple tasks and maintain records accurately
  • Comfortable liaising with clients, trades, and internal teams
  • Positive attitude, reliability, and willingness to learn
  • Previous administration or customer service experience is desirable; construction experience is a bonus but not essential
What's on Offer:
  • $65,000 + Super
  • No weekends
  • 8:30am - 4:30pm
  • Supportive team environment and clear communication ethos
  • Chance to gain valuable experience in building insurance repair, renovations, and project coordination

Thinking about your next move? We’re here to help. Click APPLY NOW, or get in touch with Aliesha Alford at [email protected] or 0487 597 141 for a confidential conversation.

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