DFP Recruitment Services
4 months ago
Customer Resolution Officer
Sign up to save this job, get alerts, and apply with an optimized CV.
Company information
- Company
- DFP Recruitment Services
- Location
- Australia, Western Australia, Perth Region, Bayswater Area, Bayswater Australia
- Posted
- 4 months ago
Job description
Job description The Customer Resolution Officer serves as the first point of contact for members of the public providing feedback or lodging complaints with the Department. This role is responsible for administering and coordinating the complaints management process in line with approved policies and procedures. The position also ensures complaints are tracked through to resolution and supports reporting requirements for senior stakeholders. Additionally, the role may assist with the administra…
Interested in this position?
Create your free account and tailor your CV to match this job.