Customer Relations Manager Europe (Textile Industry)

Job Description

• Acquire new customers in bluesign’s current core industries Outdoor and Active Sportswear in the Territory
• Acquire new customers in the new industries Denim, Professional Wear, Promotional Apparel and Footwear in the Territory
• Focus lies on the acquisition of brands and retailers, but also on Garment Manufacturers/Assemblers, Material Manufacturers and Chemical Suppliers.
• Work together with Brand Services to create initiatives that drive customer engagement and retention.
• Market Penetration: Execute targeted market penetration strategies to elevate bluesign’s presence and adoption within the territory.

SPECIFIC RESPONSIBILITIES

• Keeps good relations to Marketing, Brand Services and other divisions / departments
• Manages workload
• Manages personal responsibilities and assignment
• Manages trainings and qualifications individually

Sales:

• Establish the bluesign system and services in the target segments together with the bluesign organization (especially with CRM colleagues, Brand Services team and Marketing team)

• Sales and Market Feedback: Provide regular updates on sales activities, competitor activities, and market trends within the territory.
• Objectives and Budget Achievement: Meet or exceed objectives outlined in the mid-range plan and annual budgets, contributing to the overall growth strategy.
• Standards and Best Practices: Uphold and implement company standards, ensuring quality and consistency in all sales and customer interactions.