Customer Quality Engineer

Requirements:

• Minimum 3 year experience in a similar position, in the automotive field;
• Knowledge of Control Plan, FMEA, 5Why, Core Tools (would be an advantage);
• Engineering degree;
• Advanced knowledge of Microsoft Office;
• Advanced level of English (spoken & written);
• Problem solving and multitasking skills.

Main responsibilities:

• Detection and drive action plan to reach Customer Quality expectation
• Customer interface for Quality Matters for the defined Customers sites in his / her responsibility
• Ensures Valeo Quality Strategies are applied
• Initiate the QRQC (Quick Response Quick Control) in QIM database – participate to the containment and validate the robustness of the containment;
• Support APU (Autonomous Unit Production) Managers/Site Manager in the analysis of issues assigned in the QRQC activities;
• Perform audits on the line to detect non-respect of the Standard and identify with the APU the actions to be completed to therefore comply with the Standard;
• Manage the relation with the customer, explain to the customer the capacities of the production and inform the customer's requirements to Plant;
• Keep the client informed of all site actions and status of analyzes and negotiate customer delays to avoid escalation;
• Fill in the 8D required reports in the client portal on time;
• Participate in improving work activities through Improvement Proposals (PI).