Customer Planning Advisor

Job Title: Client Onboarding & Audit Scheduling Coordinator Location: Mexico- Remote Employment Type: Full-time About the Role BSI Mexico is seeking a detail-oriented and proactive Client Onboarding & Audit Scheduling Coordinator to ensure the seamless delivery of our certification services. In this role, you will be the crucial link between Sales, Operations, Auditors, and Clients—managing client onboarding, contract verification, and end-to-end audit scheduling. You will oversee client data management, ensuring accurate and timely updates. Your responsibilities will include: • Coordinating with Sales to ensure timely and accurate client information; • Verifying contracts and agreements for new clients; • Scheduling audits in accordance with client needs and contractual requirements; • Managing the flow of information between Auditors, Clients, and Operations teams; • Providing exceptional customer service by responding promptly to client inquiries and resolving any issues that may arise. You will be working closely with our team to ensure the successful delivery of our certification services. If you are a detail-oriented and proactive individual who is passionate about delivering excellent results, we encourage you to apply for this exciting opportunity.