Indigo Books & Music
11 months ago
Customer Operations Leader - OMNI Experience
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Company information
- Company
- Indigo Books & Music
- Location
- Canada, Québec, Laval region, Laval Canada
- Posted
- 11 months ago
Job description
Description of the post The selected candidate is part of the store management team and leads the work and execution of tasks that contribute to customer experience and omnichannel sales results. The person provides feedback and coaching to customer service representatives regarding Indigo's service model. She knows how to suggest and sell products, promotional offers, and loyalty programs to customers...
Required skills
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