Customer Loyalty and Promotion Lead

The Customer Loyalty and Promotion Lead is responsible for achieving card sales and advances targets, as well as the overall loyalty strategy. The role focuses on engaging the company's customer base to drive incremental revenue and increased engagement through loyalty and promotion programs. The role is accountable for building loyalty and promotions solutions aligned to customer experience and expectation in the pursuit of creating a unique loyalty and promotion journey for the customers. Key responsibilities include: Developing and implementing loyalty and promotion strategies that drive sales growth, customer retention, and brand loyalty; Collaborating with cross-functional teams to design and execute loyalty and promotion programs that meet customer needs and expectations; Analyzing customer data and market trends to identify opportunities for loyalty and promotion initiatives; Building strong relationships with key stakeholders, including customers, partners, and internal teams; Staying up-to-date with industry trends and best practices in loyalty and promotions to continuously improve program effectiveness. The ideal candidate will have: Strong analytical skills and ability to interpret complex data; Excellent communication and interpersonal skills; Ability to work independently and as part of a team; Experience in loyalty and promotion programs, customer experience, or related field; Bachelor's degree in Marketing, Business Administration, or related field.