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Xero

5 months ago

Customer Experience People Lead - Melio

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Company information

Company
Xero
Location
New Zealand, North Island, Auckland, Auckland City, Parnell New Zealand
Posted
5 months ago
View all jobs at Xero

Job description

The role & impact As the Customer Experience People Lead for Melio, you will be at the heart of Xero’s mission to supercharge small businesses. You will lead and develop a high-performing team of specialists dedicated to supporting US-based Melio customers, ensuring they receive empathetic, accurate, and timely assistance across all support channels. By role-modelling strong ownership and accountability, you will empower your team to make decisions that best serve our customers and the business…

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