Customer Experience Executive

PRISM is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its innovative approach to customer experience, PRISM is now seeking a Customer Experience Executive to join its growing team. As a key member of the customer experience team, the successful candidate will be responsible for developing and implementing customer-centric strategies that drive loyalty, retention, and advocacy. This role will involve collaborating with cross-functional teams to design and deliver exceptional customer experiences, leveraging data and insights to inform decision-making, and identifying opportunities to improve customer satisfaction and loyalty. The ideal candidate will possess a strong understanding of customer experience principles, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. If you are a customer-centric individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity.