Magma General Insurance Limited
7 months ago
Customer Experience – CRM LEAD
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Company information
- Company
- Magma General Insurance Limited
- Location
- India, Maharashtra, Mumbai India
- Posted
- 7 months ago
Job description
Locations: Nahur Department: Customer Experience Total Work Experience: 8-15 Education: Graduate / post-graduate Key Responsibilities: The CRM Lead will be responsible for the end-to-end management of our Customer Relationship Management platform. Your mission is to leverage technology to create a 360-degree view of the customer, enabling seamless service across sales, renewals, and claims while driving customer lifetime value (CLV) through hyper-personalized engagement. 1. Platform Ownership &…
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