At Crisp, we make the best quality food accessible to as many people as possible. We do this with a state-of-the-art app, a super-fresh logistics network, and – crucially – a Service Team that amazes customers with top-level support. To support our team with daily service operations and communication, we are looking for reinforcements.

What You Will Do

As a Customer Experience & Communication Intern, you will truly roll up your sleeves to ensure our internal Service processes run smoothly. You will be the hub that ensures our information stays up-to-date: you will rewrite internal pages, handle operational tasks, and write clear texts for the team. As the right-hand person to our management team – from the Manager and Team Lead to the Senior Agent – you will get a unique peek behind the scenes and learn all facets of this leadership.

At the same time, there is room for a (internship) research project. We challenge you to critically think about how we can make our internal communication flows even smarter and more efficient. A great mix of making operational progress and strategic thinking! You will be responsible for our internal knowledge resources. You will use data to keep the internal operations, knowledge base, and external communication sharp and up-to-date in the recognizable Crisp style.

• You proactively dive into communication flows to spot bottlenecks. You analyze the latest trends in customer contact and translate them into strategic proposals to optimize our internal processes and communication.

• You will support the Leads by preparing weekly and monthly presentations and data visualizations for the Service Meetings.

• You will help write internal newsletters and service updates to keep the team sharp and enthusiastic.

• You will support new projects and their communication rollout. You will translate major changes into clear updates for the team and the customer, ensuring smooth transitions.

• You will ensure optimal internal knowledge flow by working on the service department yourself and thus directly identifying bottlenecks. This will give you valuable insight into the ins and outs of the entire department.

• You will support daily operational tasks and step in when agents are busy.

This Is You

• You are pursuing a relevant HBO or WO education and are looking for an internship where you can truly make a difference as a supporter of a leadership team.

• You love to clean up and logically organize systems, internal knowledge bases, and documentation. You are sharp, immediately see where information is missing or needs to be added, and handle it independently.

• You are creative with language, write flawless Dutch, and perfectly grasp Crisp's unique 'tone of voice'.

• You are entrepreneurial, flexible, and like to take initiative. You see work before others do and don't wait, but actively propose new ideas.

• You enjoy working with colleagues in the office; the dynamic work environment gives you energy and focus.

• Like the rest of our team, you have a great passion for good food, sustainability, and customer contact.

What We Offer

• Working at a B Corp certified company, where you have the opportunity to make your mark on our food system and bring about real change.

• Enthusiastic and entrepreneurial colleagues to work and learn with.

• A peek into the kitchen of one of the fastest-developing companies in the European market.

• A free lunch from Crisp.

• Every month, food for thought, with workshops and talks via Crisp University.

• Time to get to know your colleagues during sports, events, and tastings.

• Attention to your mental health with online guidance from recognized psychologists via OpenUp.

• And... a hefty discount on your Crisp groceries, because you naturally want to eat well at home too.

Our Selection Procedure

Apply via the button below. The more you can share about yourself and why you are applying, the better.
At Crisp, we strive for an inclusive and diverse work environment where everyone is welcome, regardless of their background, gender, age, ethnicity, sexual orientation, religion, or disability. We encourage applicants with diverse perspectives and backgrounds to apply and believe in equal opportunities for everyone. We value the unique contributions that every employee can make and are committed to creating an inclusive workplace where everyone is respected and valued.

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