Customer Engagement Marketing Coordinator

As a Customer Engagement Marketing Coordinator, you’ll play a key role in building strong relationships with our customers by:

• Creating and optimizing marketing campaigns to improve customer retention and growth.
• Managing our referral program, ensuring engagement, visibility, and timely reward fulfillment.
• Coordinating in-person events and executive dinners with MedTrainer leadership, including communications before and after.
• Working closely with Customer Success, Sales, Content, and Product Marketing teams to align goals and messaging.
• Supporting the planning and launch of our first virtual user conference in 2025, as well as additional online summits and roundtables.
• Overseeing customer review campaigns (G2, Capterra), maintaining our strong online presence and top rankings.
• Leading customer outreach and storytelling efforts through webinars, testimonials, and case studies.
• Executing personalized initiatives like sending branded swag and curated communications to nurture loyalty.
• Using survey data and customer feedback to drive relevant content and updates tailored to our audience.