Customer Data & Loyalty Strategy Manager

About us: Innovasport Group is a retail company passionate about positively impacting people's quality of life through sports. With 25 years of experience, it has over 270 stores in 27 states and its team consists of more than 3,600 players, operating under the banners: Innovasport, Innvictus, Culto, Overtime and Innergy. About the role: Transform customer data into actionable insights that guide strategic decisions for customer experience, ideate and develop loyalty programs that drive retention and growth, analyze market trends to identify opportunities for innovation and improvement, collaborate with cross-functional teams to integrate customer insights into business strategies, and stay up-to-date with industry developments to maintain a competitive edge. The ideal candidate will have a strong background in data analysis, customer experience, and loyalty program development, as well as excellent communication and project management skills.