Customer Data Analyst

With a network of over 2000 stores worldwide and over 8000 employees, we work every day to achieve our mission of making beauty accessible to everyone. We make a difference for our customers through the brands in our group: OVS, OVS Kids, UPIM, Blukids, Croff, Les Copains, Stefanel. Apply to join our Group as a Customer Data Analyst. What will you be doing? Within the Digital Business team, you will be responsible for extracting value from company data by combining rigorous analytical skills with modeling capabilities (Data Science/Machine Learning). As a Senior Customer Data Analyst, you will be responsible for: - Business translation: Collecting and interpreting business needs (Marketing, E-commerce, CRM) and translating them into analytical requirements and mathematical models - Data Storytelling: Presenting the results of analyses and models through clear presentations or dashboards, telling the "story" behind the numbers to non-technical stakeholders - Modeling and analysis: Developing statistical and predictive models (e.g., propensity to purchase, segmentation) and conducting exploratory analyses to identify patterns and business opportunities - Data management: Writing complex queries for data extraction and preparation from company databases - Advanced analytics: Supporting the development and deployment of predictive algorithms on customer purchasing habits - BI & Reporting: Assisting the business in creating intuitive dashboards for monitoring strategic KPIs - Innovation R&D (Nice to have): Proactively exploring and testing the use of new technologies (LLM, Generative AI) applicable to company retail data. What are we looking for in you? - Master's degree in quantitative disciplines (Statistics, Mathematics, Data Science, Engineering) or in Economics with a strong quantitative/analytical focus - Experience in the role in structured environments - Excellent knowledge of the English language - Knowledge of SQL for extraction, manipulation, and cleaning of complex databases - Good command of Python for data analysis and Machine Learning modeling - Strong Business Acumen and Data Storytelling skills (ability to present data in a way that is understandable and useful for decision-makers) Nice to Have: - Knowledge of Business Intelligence and Data Visualization tools (preferably Looker, or alternatively PowerBI / Qlik) - Familiarity with Cloud ecosystems, particularly Google Cloud Platform - Basic knowledge of AI/LLM/Agentic architectures - Fundamentals of containerization and deployment (Docker) This could be the start of your adventure with us! Why choose the OVS group? At OVS SpA, you will find a structured company, a dynamic environment, and a strong focus on results. We are innovating tradition, with strong investment in new technologies, to offer customers and employees an increasingly complete and digital experience, without neglecting attention to the environment, the future, and sustainability. This is a full-time opportunity, with a gross annual salary (RAL) between 40,000 euros and 55,000 euros. Furthermore, you will have access to: - Company welfare and Wellbeing & Parenting paths - Wellness area with free yoga, pilates, functional training courses - Training paths in both technical-specialist and managerial areas - Company restaurant - 25% discounts on all our brands - Access to benefits reserved for group employees (travel, electronics...) - Flexibility in start times and smart working - Remote medical consultation and 8 hours of additional leave dedicated to medical visits - Health insurance as per our National Collective Labor Agreement (CCNL), once a permanent contract is obtained. Join the team, participate in the growth of our business, and seize the opportunities, including international ones, that the Group can offer you. We also guarantee a fair and inclusive selection process, to offer equal opportunities for access to employment. WEAR YOUR CHANCE We are your chance! Sector: Fashion/Fashion Design Role: Other Applicable CCNL: COMMERCE (D.M.O.) - Federdistribuzione