Customer Care Officer tweetalig FR/NL (vast contract) – Herstal

Job description

As Customer Care Officer FR/NL, you are the first point of contact for our customers and play a key role in their satisfaction. Your goal: to answer their technical and functional questions efficiently, patiently, and enthusiastically. In your daily tasks: receive and advise customers in French and Dutch, primarily by phone and remotely; analyze their needs and propose suitable solutions; diagnose problems and guide customers in using our products and services...

Required skills

dutch remote analysis french technical services diagnosis efficient products phone solutions patient fr enthusiastic functional nl tweetalig

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