Customer Care Agent with German & English

At Allianz, we're not just about insurance – we're about making an impact. As a global leader in insurance and financial services, we help people and businesses grow while offering a fun, supportive environment where everyone thrives. If you're passionate about providing exceptional service and want to grow your career, come join us!

What You'll Be Doing:

• Handle both back-office and front-office support, helping our customers get the answers they need.
• Review and process travel claims quickly and accurately, following company guidelines.
• Investigate claims and ensure timely follow-up for a top-notch customer experience.
• Hit personal and team productivity and quality goals every month.
• Work closely with internal teams to solve issues and provide solutions.
• Assist with other duties as needed.

What We’re Looking For:

• Fluent in German (C1) and English (min. B2).
• Experience: 1-2 years in a similar role is a plus.
• You know how to find solutions and tackle challenges head-on.
• You can handle a high volume of work and meet deadlines.
• Able to manage your tasks with little supervision and deliver results.
• Comfortable using Microsoft Office (Outlook, Excel, Word, PowerPoint, Access).