CS&L CDT Analyst

Objective : Foster collaborative partnerships with customers by providing tailored services and completing sales efforts aimed at optimizing inventory management within the supply chain. Main Responsibilities: Regularly schedule and conduct customer visits to build enduring relationships; Continuously optimize and refine Logistics KPIs, including On-Time Delivery, Case Fill Rate, and Order Profile; Work closely with customers to make sure that products and services fulfill their needs and requirements; Provide expert-level support for inventory management optimization, ensuring seamless integration with existing systems. Key Performance Indicators: Achieve a minimum of 90% customer satisfaction rate; Maintain an average order fulfillment rate of at least 95%; Ensure accurate and timely reporting of Logistics KPIs to stakeholders.