ZIM
1 year ago
CS Front Office - Italy
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Company information
- Company
- ZIM
- Location
- Italia Italy
- Posted
- 1 year ago
Job description
Providing high quality service to customers. Efficient communication with interfaces to provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. Keeping data consistency within the system and archiving paper files to enable for both internal and external audits. Ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Build sustainable relationships and trust with customers, ensuring a positive experience. Ensure that all interactions with customers are accurate, efficient, and courteous. Keep data consistency within the system and archiving paper files to enable for both internal and external audits. Ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Build sustainable relationships and trust with customers, ensuring a positive experience. Ensure that all interactions with customers are accurate, efficient, and courteous.
Required skills
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