CRM / Revenue Operations Manager (m/w/d)

Shape the future of digital B2B commerce: smart, efficient, and scalable.

We develop AI-powered e-commerce platforms for B2B customers and are seeking a CRM / Revenue Operations Manager (m/w/d) to strengthen our Go-to-Market Teams.

Aufgaben

In this role, you will elevate our CRM / Go-to-Market-Engine technically, data-based, and process-oriented to the next level. You will report directly to our EVP Go-to-Market and work closely with Marketing, Sales, Inside Sales, Partner Sales, Presales, and Product Marketing together.
Your tasks include:

• Administration, development, and scaling of our HubSpot Stacks (Sales Hub, Marketing Hub, Operations Hub)
• Building and optimizing lead-scoring, lead-routing, lifecycle-stages, attribution, and forecasting-logic
• Analysis of funnel-, pipeline-, conversion-, and performance-data to derive concrete recommendations
• Creation of reports, dashboards, and management-insights for the Go-to-Market Organisation
• Prior preparation of QBRs including data analysis, performance-evaluation, and measure-follow-up
• Development of AI- and prediction-based approaches to better prioritize, plan, and steer our Go-to-Market activities
• Ensuring pipeline-hygiene, forecast-quality, and transparent KPI steering
• Process optimization along the entire customer journey, from the first lead to Closed Won and beyond
• Ensuring high data quality and a clean CRM system as a basis for valid decisions
• Enabling the Go-to-Market Teams through training, playbooks, templates, and automations

Qualifikation

You have experience in Sales Operations, Marketing Operations, or Revenue Operations and want to bring your expertise into a role that has direct influence on growth, efficiency, and steering of our Go-to-Market Organisation. You bring this with:

• At least 2-3 years of experience in Sales or Marketing Operations, ideally in the B2B SaaS environment
• Fundamental HubSpot knowledge, preferably supplemented by relevant certifications
• A strong analytical understanding and pleasure in deriving concrete recommendations from data
• Experience in building dashboards, reports, forecasts, and performance-analyses
• Interest in AI, prediction, automation, and data-driven Go-to-Market steering
• Experience with adjacent tools like LinkedIn Sales Navigator, ZoomInfo, Outreach, or BI Tools (MS PowerBI)
• A structured, solution-oriented work approach with high quality standards for data, processes, and systems
• A hands-on mentality: you build things yourself and think strategically at the same time
• Solid German and English language skills

Why this role is important:
This position is a crucial building block for Intershop's next chapter. You ensure that we work more transparently, learn faster, and continuously improve. With your analyses, recommendations, and system improvements, you lay the foundation for better decisions, more focus, and sustainable growth.

If you're interested in Revenue Operations not just managing it but actively shaping it, we look forward to getting to know you.

Benefits

• Flexible working hours and home office option
• 30 vacation days
• Subsidy for ÖPNV ticket, job bike or free employee parking space
• Two large company parties per year + monthly relaxation events
• A weekly yoga course and other relaxation opportunities with our own sports room, table tennis, dartboard, and sports groups
• Free coffee, tea, cocoa, regional apple juice, and mineral water dispenser, as well as fresh fruit
• Personal and professional further education through internal and external training & coaching
• Free German courses
• Company pension plan
• Referral program for employee referrals

We look forward to your application!

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