CRM & Marketing Automation Specialist (HubSpot Admin)

Oikonomakis Law Firm is seeking a CRM & Marketing Automation Specialist with expertise in HubSpot to enhance our marketing efforts and optimize our customer relationship management. In this key role, you will be responsible for managing our HubSpot system, automating marketing processes, and improving client engagement through effective use of our CRM tools. Key Responsibilities: Administer and manage the HubSpot CRM platform, ensuring it aligns with our operational needs. Design and implement various workflows to streamline our sales, marketing, and customer service activities. Develop and maintain a deep understanding of our business operations and goals to optimize our HubSpot system configuration. Collaborate with our team to identify and prioritize key performance indicators (KPIs) for our marketing efforts. Analyze and report on KPIs to measure the effectiveness of our marketing strategies. Identify areas for process improvement and implement changes as needed. Develop and maintain a comprehensive understanding of our customer base, including their needs, preferences, and pain points. Utilize this knowledge to develop targeted marketing campaigns that drive engagement and conversion. Provide exceptional customer service by responding promptly to client inquiries and resolving issues in a timely manner. Stay up-to-date with the latest HubSpot features and best practices to continuously improve our marketing efforts. Key Requirements: 2+ years of experience as a HubSpot Admin or similar CRM platform. Strong understanding of marketing automation principles and workflows. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively as part of a team. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and dynamic work environment.