CRM Manager

Job Description: CRM Manager Location: Bangalore (HSR Layout) Experience: 5–8 years Qualification: Bachelor’s degree preferred (any discipline Marketing/Business/Analytics background is a plus). About the role: We are looking for a data-driven and strategic CRM Manager to lead the end-to-end customer lifecycle strategy across key verticals. This role sits at the intersection of CRM, Product, and Data, and is responsible for driving user activation, engagement, retention, and repeat usage through personalized campaigns, loyalty programs, and omnichannel experiences. The ideal candidate will have a strong understanding of CRM principles, data analysis, and marketing strategies to drive business outcomes. Key responsibilities include: • Developing and executing customer lifecycle strategies across key verticals • Collaborating with cross-functional teams (Product, Data, Marketing) to ensure alignment and maximize ROI • Analyzing customer behavior and preferences to inform personalized campaigns and retention strategies • Staying up-to-date with industry trends and best practices in CRM, marketing automation, and data analytics • Providing insights and recommendations to drive business growth and customer satisfaction. We offer a competitive compensation package, including stock options, health insurance, and a comprehensive benefits program.