CRM Associate

About Kheyti

Kheyti is an agri-tech startup that helps smallholder farmers battle climate change. We design and deliver low-cost, tech-enabled solutions to boost incomes and build resilience for farmers across India. We exist to increase incomes for farmers affected by climate. Our goal is to make climate-smart agriculture accessible at scale.

The Opportunity

We’re looking for a detail-driven and data-savvy individual to join us as a Data & MIS Executive. In this role, you’ll manage reporting, maintain data quality, and support CRM operations—mainly using Excel and Zoho. You'll have the autonomy to structure your work and the opportunity to grow into a leadership role in MIS over time. If you're excited by purpose-led work, learning, and owning your outcomes, this is the role for you.

Experience:
Job Type: Full time

Location: Hyderabad

Reporting to: Product owner

Key Responsibility:

• Manage and prioritize data requests, ensuring timely and accurate reporting (daily, weekly, and monthly).
  

• Conduct data validation checks & maintain data integrity within the CRM system.
  

• Automate and enhance recurring reports and dashboards to improve efficiency and accuracy.
  

• Develop and maintain documentation for both existing and new Standard Operating Procedures (SOPs).
  

• Prepare requirements documentation for new CRM implementations and enhancements.
  

• Lead internal training sessions to strengthen team capabilities in data systems and processes.
  

• Collaborate with cross-functional teams and travel (up to 20%) for audits, training, and data-related support.
  

Must-Haves

• Any degree or diploma (minimum education qualification)
  

• 2+ years of experience in managing data systems
  

• Prior experience using Zoho (CRM, Creator, or Zoho Analytics)
  

• Proficiency in Microsoft Excel/Google Sheets (Mid -Advance level)
  

• Willingness and ability to travel up to 20% of the time
  

• Clear written & verbal communication skills
  

Nice-to-Haves

• Basic Automation Skills – Ability to automate recurring reports and dashboards - using Excel macros/Power Query/ BI tools and SQL
  

• Exposure to SOP documentation or internal process manuals
  

• Training experience
  

• Python programming for automation, data processing, or integration tasks
  

Not a Fit

• No working knowledge of Excel or discomfort with spreadsheets
  

• Resistance to travel or working independently
  

1. Application: jobs.kheyti.com
   

2. Resume shortlist
   

3. Round 1 interview
   

4. Case study + Field Visit
   

5. Round 2 interview
   

Submit your application at: jobs.kheyti.com