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Cremator Operator
Full Time
Job description
RESPONSIBILITIES
Customer Service
Administration
Systems & Standards
Customer Service
- Assist Truck Driver with unloading of pets
- Sorting pets into cool rooms
- Handling both private and communal cremations
- Milling and preparation of ashes
- Liaise with the Client Care and Prep Teams as required
- Demonstrate effective and clear communication with compassion and in a professional manner
- Greeting clients at the Crematorium for viewings
- Collection of pets from Vet Clinics in region as required
- Communicate and follow-up with clients as required
- Delivery of pets ashes to client homes or vet clinics as required
- Attend team and company meetings as required
- Take personal responsibility for upholding standards relating to presentation, property, hygiene, including prompt reporting of loss, damage, or maintenance needs
- Taking responsibility of reporting hazards and risks that may cause harm or injury, and adhering to Health and Safety policies and procedures
- Other duties as required aligned to the role's operational requirements
Administration
- Maintain and update the necessary records in respect to Cremations performed
- Ensure all pets are correctly tagged and accurate weights and information identified
- Ensure all tagging and packing is recorded accurately and in a timely manner
Systems & Standards
- Manage the QA of ashes
- Ensure high standards of cleanliness and order are kept in the Crematorium facility
- Adhere to the Company's policies and procedures for all relevant tasks undertaken
- Operate cremation and ashes processing equipment to cremate pets as instructed
- Load and operate the Cremator in accordance with procedures manual
- Carry out maintenance and basic repairs to site equipment as instructed
- Ability to work within a high temperature environment
- Technical appreciation of industrial equipment
- Experienced with handling power tools
- Ability to manage multiple tasks and prioritise work effectively
- Fit for work carrying out manual handling tasks
- Good technical / computer appreciation skills
- Ability to make well informed decisions and work positively under pressure
- Q Fever vaccinated
Required skills
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Company information
- Company
- Invocare
- Location
-
Australia, New South Wales, Central Coast NSW Region, Wyong Area
Australia - Posted
- 11 months ago
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