Counter Sales and Warehouse Teammate

We are looking for a high energy and driven Counter Salesperson who will provide sales support to walk-in customers who come to our Profit Centre counter. You will provide the highest level of customer service by maintaining, stocking, and keeping a clean counter sales area. In addition, you will provide support to customers by answering questions, picking, and entering orders and following up on any backorders. Warehouse support is also encompassed in the role where the teammate will also have a responsibility for receiving, picking and organizing our warehouse and U-Pick sales area. Support will also be provided to the Inside Sales and Outside sales functions of the business where you will be able to build rapport and relationships with customers while also adding to the strong values of our team.

Additional duties will include:

• Assist customers who purchase material at the Profit Centre counters
• Research product for customers and provide recommendations on our assortment of product
• Drive sales growth through ownership of counter merchandising, product promotion, and generate leads for the Outside Account Manager while networking with customers at the counter
• Enter, pick, and pack sales orders generated at the counter
• Maintain and clean the counter area including any merchandising displays
• Inform the buyer when stocks levels are low
• Follow up on backorders with vendors and provide customers accurate delivery dates
• Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
• Navigate and find a solution for customer concerns and complaints
• Pick, Pack, Stage or ship orders as required by customers'
• Receive and organize incoming stock or customer orders from vendors. Inform customers in a timely manner of their order.
• Perform other tasks as requested by the Profit Centre Manager