Counter Manager (m/f/d)

Counter Manager, Beauty Industry, Cosmetics

Full time, House of Beauty Wien

Requirements

Charlotte Tilbury Business Manager are unparalleled. They are the heart and soul of the counter – and bring fundamental expertise, entrepreneurial spirit, and the ability to lead by example with a unique team.

They have no fear of changes and are proud of themselves. They dare not only to dream of success – they live it. They are proud to create something, possess magical customer experiences to guarantee grand shopping experiences.

“Leading by example” is the motto here.

Aufgaben

• Reporting to the Area Manager; You are responsible for ensuring a smooth operation at the counter and that the unique Charlotte Tilbury service, in accordance with high customer satisfaction standards, is lived by everyone on your team.
• You motivate, go as a good example forward
• You have sales and personnel responsibility
• You stand for excellent customer service.

• You make your customers “Charlotte Tilbury Ambassadors” and represent the true magic of Charlotte Tilbury, which invites every customer to come back.
• You possess a good understanding of numbers and are able to analyze business key figures and derive actions from them.

• You are a true coach and mentor for your team. You support and develop your team to achieve the best version of themselves, during on-the-job training, coaching, and continuous support.
• You are an innovative spirit and team player – You understand how to build long-term relationships with the Head Office and business partners.