Corporate Guest Experience Manager (Aviation / Hospitality DNA)

A leading corporate client of CareerBricks is seeking a senior Corporate Guest Experience Manager to design and manage premium guest and executive experience programs across offices, events, and corporate engagements. This role is ideal for professionals with backgrounds in aviation, hospitality, luxury services, or high-end corporate environments.

You will be responsible for defining service standards, managing front-of-house teams, coordinating VIP visits, overseeing corporate hospitality desks, and ensuring consistent, high-quality experiences for senior stakeholders and guests. Responsibilities include training teams on service etiquette and grooming, developing SOPs, handling escalations, and partnering with admin, events, and leadership teams.

The role demands strong leadership presence, polished communication, and the ability to manage complex stakeholder expectations with discretion and professionalism.

Graduate; Hotel Management or Aviation background preferred

8-14 years in hospitality, aviation, or guest experience leadership roles

Strong people management and protocol expertise

Senior leadership role with high visibility

Negotiable compensation

Opportunity to shape corporate hospitality culture

Long-term career growth into CX or Operations leadership