Corporate Catering Operations Manager

About Us
At Oricco, we are a family-owned Mediterranean catering and dining business with nearly two decades of history serving authentic flavours and memorable food experiences. We specialise in high-quality corporate catering for workplace lunches, functions, events and special occasions — combining traditional Mediterranean cuisine with modern execution and exceptional service. Our catering offering ranges from buffet-style spreads and gourmet platters to casual workplace lunch boxes, all crafted with fresh ingredients and meticulous attention to detail.

The Role
We are seeking an experienced Corporate Catering Operations Manager with a specialised background in structured, high-volume corporate catering environments.

This role is specifically designed for a professional who understands the operational complexity of niche corporate catering — where precision, logistics management, strict delivery timelines, dietary compliance, and client-specific service standards are critical. Unlike traditional restaurant management, this position requires expertise in coordinating large-scale office catering, executive boardroom functions, recurring corporate accounts, and platform-based B2B catering services.

The successful candidate must possess a unique skill set that combines operational leadership with corporate account management and logistics coordination. You will oversee the full lifecycle of corporate catering orders — from client consultation and production planning through to dispatch, temperature-controlled delivery, and post-service quality assurance.

Key Responsibilities
• Oversee end-to-end corporate catering operations, including order management, production planning, logistics coordination, and timely delivery to corporate clients.
• Manage complex scheduling for large-scale office catering, executive functions, and recurring corporate accounts.
• Coordinate delivery logistics, driver schedules, route optimisation, and temperature-controlled food transport compliance.
• Maintain and optimise POS, rostering, inventory, and catering management systems to support streamlined high-volume operations.
• Implement and monitor systems specifically designed for corporate catering workflows and multi-platform order integration.
• Build and maintain strong relationships with corporate clients, procurement teams, and external partners to ensure repeat business and long-term account growth.
• Monitor key business metrics including COGS, labour costs, order margins, and client profitability.
• Prepare budgets, monthly performance reports, and operational improvement strategies.
• Lead recruitment, workforce planning, rostering, and performance management aligned with peak corporate demand periods.
• Ensure strict compliance with WHS, food safety regulations, allergen management, and industrial relations obligations.
• Drive strategic growth initiatives within the corporate catering sector.

Skills & Experience
• Diploma or higher qualification in Business or Hospitality Management.
• Minimum 1 year experience in hospitality or restaurant operations management, with demonstrated exposure to structured catering or corporate service environments.
• Proven ability to manage logistics-driven, time-sensitive food operations.
• Strong leadership and communication skills with a focus on operational systems and team development.
• Working knowledge of POS and rostering systems (e.g., Square, Deputy, Xero) and ability to implement technology solutions to improve efficiency.
• Proficient skills in managing website and e-commerce platforms, including WordPress and WooCommerce, with the ability to regularly update product offerings and oversee online ordering systems.
• Strong understanding of WHS, food safety, and industrial compliance requirements.
• Strategic thinker with a hands-on operational approach suited to a fast-paced, high-volume corporate setting.

Why Join Us?
This is an opportunity to lead operations within a specialised corporate catering business that values precision, quality, and professional execution. You will play a critical role in shaping systems, improving scalability, and strengthening our position within the corporate catering market.