Coordinator Dutch CRO Madrid - (Madrid)

Job description

Empresas: Minor Hotels Europe & Americas The person who joins us will be part of our reservations department, coordinating a team of agents to manage the requests received through the different sales channels of our customers. Functions: - Continuous evaluation, through listening, monitoring, etc. - Feedback Individual/group sessions with agents. - Management - Coordination and continuous monitoring of the team of agents. - Creation and monitoring of action plans to achieve objectives. - Constantly analyze and improve processes. - Ensure compliance with company policies and procedures. - Develop and maintain relationships with internal stakeholders. - Provide support to other departments as needed. - Participate in training sessions and workshops to stay updated on new technologies and trends. - Collaborate with the team to identify and solve problems. - Consta…

Required skills

processes training dutch management analysis monitoring coordination team trends improvement feedback evaluation customers cro workshops department reservations procedures stakeholders technologies policies group sessions objectives listening madrid requests agents individual action plans sales channels

Sign up to apply

Create a free account to apply for this job and get access to:

AI-powered CV optimization for this specific job
Save jobs and create custom alerts
See your CV match score for each job

Create free account Log in

Find similar jobs

Explore more opportunities like this one.

Jobs in Spain

Interested in this position?

Create your free account and tailor your CV to match this job.