Coordinator - Compliance (Onsite with Customer)

Purpose:

The Compliance Coordinator will be part of a Global Onsite Team supporting one of Expeditors High Tech customers within an import/export operation.

The Compliance Coordinator will be accountable to meet all major duties and responsibilities outlined below in a timely and responsive manner, as directed by the Onsite Customs Manager.

Major Duties and Responsibilities:

Operations:

• Manages customs compliance requests via customer's proprietary ticketing system.
• Ensure smooth and timely export/import process flow.
• Advise customers on import and export restrictions and customs related matters within parameters outlined.
• Always ensure compliance to regulations. This includes internal policies and procedures such as Standard Work Instructions (SWI), external government regulations and customer policies / requirements.
• Commercial Invoice, shipping documents review and approval.

• Assist with internal audits /post entry reviews and coordinate the resolution of the open actions with relevant teams.
• Assist & coordinate with the broker on customs declaration correction.
• Maintain and further regional matter expertise within parameters outlined.
• Actively engaged in advanced planning deployments.
• Responsible for daily tracking of operational metrics.
• Attention to detail and elevates matters with a sense of urgency for timely resolution.
• Requires good communication skills in a collaborative environment.
• Provides ongoing status updates to the local management.
• Identifies gaps and improvement opportunities for process enhancements.
• Provides information and recommendations to improve operational processes.
• Respond to customer’s requests timely.
• Support the execution of projects and drive and execute assigned individually owned projects.
• Support the implementation of new business initiatives and their smooth transition between the Compliance Teams involved.
• Own the documentation and tracking of project issues, action items and send follow-up as necessary to ensure project activities are completed.

Personal Development:

• Meets company standards of 52 hours training per year per employee.
• Attend training classes when required.
• Complete mandatory training when required.

Reporting Structure:

● Onsite Compliance Supervisor / Onsite Compliance Manager