Wedding Coordinator

Plan, coordinate and execute weddings and social events with high standards of quality, ensuring memorable and personalized experiences for clients, in alignment with the luxury brand SLS, Ennismore's corporate policies and hotel operational guidelines.

• Coordinate the planning, organization and execution of weddings and social events, from quotation to event closure.
• Serve as the main point of contact for clients, providing professional advice, personalized attention and continuous follow-up throughout the process.
• Collaborate closely with internal departments (Banquets, Food and Beverage, Kitchen, Decoration, Maintenance, Security, Finance and Sales) to ensure flawless execution.
• Prepare service orders, schedules, diagrams of assembly and operational checklists for each event.
• Coordinate and supervise external providers (decoration, floristry, audio and video, entertainment, photographers, etc.), ensuring compliance with hotel standards.
• Supervise the setup, development and teardown of events, ensuring timely completion, approved design and agreed-upon experience with clients.
• Attend to and resolve any eventualities or special requests during events in a timely manner.
• E nsure compliance with contracts, internal policies, safety regulations, civil protection and legal guidelines.
• Maintain clear and constant communication with clients and document agreements, changes and authorizations.
• SUPPORT the promotion of additional services (upselling) to maximize event revenue.
• Prepare post-event reports and follow up on client satisfaction.