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AlmavivA Experience

2 months ago

Operational Planning Coordinator

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Company information

Company
AlmavivA Experience
Location
Brasil, Sudeste, Estado de São Paulo, São Paulo Brazil
Posted
2 months ago
View all jobs at AlmavivA Experience

Job description

Responsibilities

Ensure team results; Ensure the delivery and excellence of services requested by the contracting client within the previously agreed deadline and conditions; Responsible for analyzing operational performance, developing action plans. Ensure the proper performance of implemented tools and processes. Monitor the unfolding of goals developed by Strategic Planning and signal and propose immediate improvements.

Knowledge

Desirable Knowledge of Call Center Operations, People Management, Projections, Budgeting, and Billing.

Experience

6 months of experience in the area of activity and/or related fields

Education Level

Undergraduate degree in progress

Field of Study

Exact Sciences

Required skills

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