COO - Affordable/Community Housing Group

Can you smoothly drive ‘the back end’ of this established, award winning, financially stable nonprofit through complex transformation + accelerated growth?

• Tertiary/post grad quals in social/community/human services, health, public admin.
• Significant snr management exp, ideally in housing, aged care, disability sectors
• Flexible 9-day fortnight. Ability to travel intrastate.
• Attractive package on offer Sunshine Coast Qld

An admired, multi-awarded Tier One community housing provider… this independent, non-profit, expanding company is addressing the crucial housing crisis in Queensland. It leads the way by working with partners in government, the private sector and the community to expand local housing options.

Early in 2025, the Board took expert advice to move beyond traditional change management to adopt a business transformation model, where six interdependent areas of the business were simultaneously transmuted. These included a mission refresh, process updates, a software overhaul, workforce development, governance evolution and executive/board renewal. The Board also committed to adopting accelerated growth measures involving large scale borrowing, capital funding partnerships, engagement with institutional investors and much, much more.

So - the expertise and abilities of the new Chief Operations Officer will be critical both to the future of this exceptional NFP organisation and to the vulnerable communities it serves.

This is a big, busy collaborative role with huge scope and a boundless future. The core business of community housing has operated for 30+ years. And around this, three additional streams of business have been developed over time. These comprise affordable housing for low/moderate income earners, a development pipeline and special/philanthropic projects – eg housing for senior women.

Broad brushed, this absorbing, sometimes challenging role will include full leadership across operations, service delivery, partnerships, compliance and special projects. Day-to-day, you’ll engage with an expert, non-intrusive CEO and work closely with the new Chief Financial Officer. Several culturally aligned professional senior managers provide skilled support across asset management, marketing, advocacy, tenant affairs and other areas within your remit.

To “hit the ground running” - as the old saying goes - you will need to have a definitive understanding of the current housing environment and its challenges. Significant leadership/executive management in a large-scale organisation within community/affordable/disability housing, should have given you the essential skills - although a previous career with Department of Housing or a well-known commercial developer may also prove ideal preparation for this position.

Person-centred, values-led, calm and unflappable, equipped with outstanding skills and subject-matter strength, you appreciate the environment you’ll be working in – both externally and within this amazing social enterprise.

If so, we can’t wait to hear from you. Please take the time to talk to your consultant and make sure you’re comfortable with the offer – before crafting a covering letter that explains why you believe you are ideal for this role.

Contact Sonia Matthews or Lindy Fentiman on 07 3211 0001 or submit your cover letter and your resume in WORD format quoting reference number SMCOOA to [email protected]

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