1KOMMA5°

At 1KOMMA5°, we pursue a vision: Living on wind and sunlight forever for free. To achieve this, we are building the energy system of the future with Heartbeat AI. Are you in?
We combine regional craftsmanship and scalable software: We don't think about solar, storage, heat pumps, and e-mobility individually, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real-time, fully automated. This way, energy is used when it is renewably available and particularly cheap. By 2030, we aim to convert 1.5 million households to renewable energy. Over 3,000 people work on this every day at more than 80 locations worldwide, from Finland to Australia.

Do you want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow.

Your Position

• You will create and maintain knowledge content for our Conversational AI solutions, ensuring that information is presented clearly, up-to-date, and customer-oriented.
• You will design service processes within our Conversational AI platform and model dialogues, flows, and procedures that truly help our customers.
• You will test knowledge content and conversation flows, question existing solutions, and contribute ideas on how we can continuously improve our AI.
• Together with our CORE team, you will further develop our Conversational AI solutions and implement optimizations in practice.
• You will work closely with our specialist departments, gather requirements, and translate them into intelligent, user-friendly AI solutions.

Your Profile

• You have a completed degree, e.g., in Communication Science, Business Communication, Media Informatics, Marketing, Social Sciences, or a comparable degree program.
• Ideally, you already have initial practical experience – for example, in customer service, knowledge management, marketing, or digital products. You are fascinated by Artificial Intelligence and enjoy trying out new tools and technologies yourself.
• You enjoy explaining complex content in an understandable way and always think from the customer's perspective.
• Empathy, strong communication skills, and a structured way of working are among your strengths.
• You enjoy collaborating with different specialist departments, contribute your own ideas, and want to actively shape things.

Benefits

• You have the opportunity to work in our brand-new offices in Hamburg city center, Berlin & Munich and/or remotely.
• You can use your technical equipment for your leisure time outside of work as well.
• You are part of a fast-growing company with a lot of development potential, where you can build something independently and feel your impact.
• Move within flat hierarchies, take on responsibility during your onboarding, and work directly with parts of management.
• With your work, you support the megatrend of the “Energy and Mobility Transition” and make a concrete contribution to the sustainable transformation of our energy infrastructure.
• Be active and use the offer from over 7,600 sports partners with the EGYM-Wellpass.
• Whether city bike or e-bike – with our Jobrad leasing, you stay flexible and travel in an environmentally friendly way.
• Benefit from benefits & discounts through Futurebens.

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