Control Centre Floater Operator (Full Time Weekday - 30 hours)

Tricycle Lane Ranches Ltd. (TLR) is looking for a reliable and detail-oriented Control Centre Operator to join our team on weekday shifts (Monday & Tuesday, between 10:30 and 17:00 PM; Wednesday – Friday 20:00 – 02:30). This is a full-time (30 hours), in-person role based in our modern and comfortable Control Centre located in NE Calgary—right by Deerfoot Trail and McKnight Blvd.

TLR is a well-established property management and land acquisition company proudly serving as a sister company to BURNCO Rock Products Ltd., a 113-year-old, international construction materials business. Our Operations Control Centre (OCC) uses advanced technology to help monitor and support the safety and security of our sites across western Canada and the U.S.

As a floater operator, you will play a key role in covering shifts for your teammates during vacations, sick leave, or other absences. There is also the option of picking up extra shifts, depending on scheduling needs and availability. Adequate rest periods will always be provided before and after covering additional shifts, ensuring work-life balance is maintained.

Whether you're looking to start a new career in security and technology or you're already experienced in either field, this role offers a great opportunity to learn, grow, and make a difference. No previous experience is required—we’ll provide full training. Relevant experience in security or IT is considered an asset.

Requirements

What You’ll Be Doing

• Monitor live CCTV feeds from various locations
• Respond to security system alarms and alert operations leaders or first responders as needed
• Dispatch and oversee on-site security officers
• Track and report on incidents from start to finish
• Complete regular patrols of our own office building for safety and maintenance issues
• Manage access cards for employees and visitors
• Create and update internal documentation and data spreadsheets
• Keep an eye on weather and media reports that may impact our operations
• Provide general support to the OCC team
• Perform other tasks as assigned

What We’re Looking For

Requirements:

We are looking for someone who is:

• A Canadian citizen or Permanent Resident (PR) card holder
• Holding a valid Alberta Security Services and Investigators Act (SSIA) Security Guard License or be willing and eligible to obtain one within the first 30 days of starting employment (through successful completion of the Alberta Basic Security Training (ABST) course)
• Flexible and able to work as a floater, covering shifts for teammates due to vacation, illness, or other absences (with guaranteed rest periods provided before and after coverage)
• Reliable, punctual, and calm under pressure
• A good communicator, both in writing and verbally
• Confident using computers and learning new systems
• Organized and detail-oriented

Nice to Have (Assets):

• Previous experience in a control room, security, dispatch, or IT environment
• Familiarity with CCTV systems, alarm monitoring, or access control software
• Strong multitasking skills and an ability to remain focused for long periods

Important: Applicant selected for hire will be required complete a background check (which includes references & credential verifications, as well as a criminal record check, enhanced reliability security clearance, confidential security clearance.

Benefits

What You’ll Get

• Full-time (30 hours) permanent role
• Competitive pay, with overtime after 8 hours per shift
• Full health benefits package including medical, dental, vision, and life insurance

· Retirement Savings Plan - TLR matches up to 6% of base salary in the RRSP Plan

• In-house training with opportunities for skill development and advancement
• Company-supported ongoing learning and certifications
• Access to our Wellness Centre Facilities, including a full gym and tranquility room (recreational classes available)
• A clean, modern, and secure work environment in a convenient NE Calgary location

We’re excited to welcome someone who’s eager to learn, contribute, and grow with us. If that sounds like you, we’d love to hear from you.

We’re accepting applications for the next month - apply by September 30, 2025