Contract Manager Mobile Rollout

At KPN Mobile Access, you will provide direction for the rollout of new and existing mobile network locations throughout the Netherlands. You will manage complex projects from acquisition to delivery, connect internal and external partners, and ensure that quality, planning, and results come together. This way, you will make a direct contribution to the future of KPN's mobile network.

You are responsible for the integral management of a portfolio of rollout projects in the mobile radio network. You will translate network needs into an actionable approach and monitor the progress of acquisition, engineering, construction, integration, acceptance, and handover. You will work in an environment where technology, supplier management, finance, and processes converge. You will maintain an overview, steer towards results, and intervene in a timely manner when performance, risks, or dependencies require it.

You are responsible for, among other things:

• The end-to-end planning, coordination, and management of rollout projects for new construction sites, expansions, renovations, upgrades, and dismantling, including identifying bottlenecks and structurally improving processes, governance, handover moments, and information provision.
• The functional and results-oriented management of a small team of demand and project managers, including portfolio prioritization, task allocation, coaching, and monitoring progress and quality.
• Steering on scope, planning, quality, safety, budget, risks, and dependencies, with clear reports and decision proposals.
• Managing external rollout partners and monitoring agreed-upon KPIs, service levels, deliverables, and contractual obligations.
• Connecting internal disciplines, including radio planning, engineering, operations, finance, procurement, contract management, and document management.
• Supporting sourcing, contract, and supplier issues and translating contractual agreements into daily execution.
• Ensuring correct recording and progress monitoring in the relevant project and documentation systems.

Within TDO Networks Mobile Access, you will be part of the Build & Repair department. Mobile Access designs, builds, manages, and optimizes KPN's mobile network, which consists of approximately 5400 sites. In 2026, an independent test by Umlaut established that KPN has the best mobile network in the world!

The Build & Repair department is responsible for all physical activities on site, including construction, dismantling, and repair of sites. The department manages the end-to-end acquisition and construction process, issues orders to external partners, and steers on timely delivery, quality, safety, and costs. Build & Repair works closely with, among others, radio planning, engineering, operations, finance, procurement, and contract management to realize a high-quality and future-proof mobile network. With the establishment of Althio in February 2025, an important new partner for Build and Repair has emerged.

Build and Repair consists of 16 employees divided into 3 small teams and a number of specialists.

• Acquisition team: responsible for contracting new sites.
• New construction and specials team: responsible for the engineering and construction of new sites and the modification of existing sites.
• Events and Indoor team: responsible for temporary capacity for events and the delivery of indoor solutions.

The specialists deal with finances, functional management of Sitetracker (project progress), and ECM Cloud (document management), and quality assurance.

• A completed university (WO) or higher professional education (HBO) degree, preferably in a technical, business administration, or similar field.
• At least 5 years of demonstrable experience with rollout in a complex technical environment, preferably within telecom infrastructure or mobile networks, with extensive experience in project management and simultaneously managing multiple projects, stakeholders, and dependencies.
• Demonstrable experience with process optimization and the sustainable implementation of improvements in operations.
• Experience with contract management and supplier management, including KPIs, performance, risks, changes, and escalations.
• Good command of the Dutch and English languages, both spoken and written.
• You are a team player who easily connects, shows ownership, and maintains an overview and progress even under pressure.

• Results-oriented and decisive, with attention to quality and collaboration.
• Coaching leadership: you stimulate ownership and development, provide targeted feedback, and help demand and project managers to achieve results independently.
• Strong analytical and process-oriented skills, with the ability to switch from detail to management level.
• Strong communication skills, persuasive and persistent, with the ability to communicate clearly and professionally and report clearly to both operational stakeholders and management.
• Proactive in recognizing risks and opportunities and practical in realizing solutions.

Within TDO Networks Mobile Access, you will be part of the Build & Repair department. Mobile Access designs, builds, manages, and optimizes KPN's mobile network, which consists of approximately 5400 sites. In 2026, an independent test by Umlaut established that KPN has the best mobile network in the world!

The Build & Repair department is responsible for all physical activities on site, including construction, dismantling, and repair of sites. The department manages the end-to-end acquisition and construction process, issues orders to external partners, and steers on timely delivery, quality, safety, and costs. Build & Repair works closely with, among others, radio planning, engineering, operations, finance, procurement, and contract management to realize a high-quality and future-proof mobile network. With the establishment of Althio in February 2025, an important new partner for Build and Repair has emerged.

Build and Repair consists of 16 employees divided into 3 small teams and a number of specialists.

Skills