Lumino The Dentists
2 weeks ago
Contact Centre Representative | Auckland Support Office
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Company information
- Company
- Lumino The Dentists
- Location
- New Zealand, North Island, Auckland New Zealand
- Posted
- 2 weeks ago
Job description
Job Description
As a Contact Centre Representative, you’ll be an important first point of contact for our patients and practices. You’ll use your dental knowledge and customer service skills to provide helpful, professional and efficient support.
Your responsibilities will include:
- Manage patient inquiries, appointments, and records across phone, email, and online platforms.
- Assist with insurance queries, payment options, and general service information.
- Coordinate with dental staff to ensure clear communication and quality care.
- Address patient complaints or concerns with professionalism and empathy.
Required skills
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