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Consumer Specialist - OCBC
Full Time
Job description
WHO WE ARE: As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition remains unchanged: to be the best bank in Singapore. We are now looking for a talented Consumer Specialist to join our team! As a key member of our Consumer Banking Group, you will play a pivotal role in driving business growth through innovative solutions and exceptional customer experiences. If you're passionate about delivering value to customers and have a knack for building strong relationships, we'd love to hear from you. KEY RESPONSIBILITIES: • Develop and execute strategies to drive consumer banking business growth, leveraging data insights and market trends. • Collaborate with cross-functional teams to design and deliver innovative solutions that meet customer needs. • Foster strong relationships with key stakeholders, including customers, partners, and internal teams. • Stay up-to-date with industry developments and regulatory changes, applying this knowledge to inform business decisions. WHAT WE OFFER: • A dynamic and supportive work environment that encourages collaboration and innovation. • Opportunities for professional growth and development through training programs, mentorship, and career advancement opportunities. • Competitive salary and benefits package. • Flexible working arrangements to support your work-life balance. REQUIREMENTS: • Bachelor's degree in a relevant field (e.g., business, finance, marketing). • At least 3 years of experience in consumer banking or a related field. • Strong analytical and problem-solving skills, with the ability to interpret data insights and develop actionable recommendations. • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and internal teams. • Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines. PREFERRED QUALIFICATIONS: • Master's degree or higher in a relevant field (e.g., business, finance, marketing). • Experience working with data analytics tools and software. • Knowledge of industry trends and regulatory changes in consumer banking. • Certification in a relevant field (e.g., CFP, CFA).
Required skills
interpersonal skills
mentorship
customer experience
communication skills
analytical skills
competitive salary
software
professional development
problem-solving skills
bachelor's degree
cross-functional teams
market trends
work-life balance
business growth
training programs
innovative solutions
regulatory changes
benefits package
data insights
career advancement opportunities
flexible working arrangements
industry developments
data analytics tools
relevant field
consumer banking
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Company information
- Company
- OCBC
- Location
-
Singapore
Singapore - Posted
- 2 months ago
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