Automotive Technical Consultant - Vila Lobos

About Grupo Carrera

Grupo Carrera, a benchmark in the automotive sector, is expanding and seeking new professionals to join its team in different regions.

If you are looking for professional development, new challenges, and the opportunity to be part of a dynamic and growing company, come build your career with us!

About the position

The professional will be responsible for attending to clients, accompanying the entire vehicle journey, from the opening of the Service Order to its completion and delivery, ensuring quality, agility, and excellence in service.

Main responsibilities

Perform customer service, identifying their needs and presenting automotive service quotes. Issue and close Service Orders (O.S.), monitor the execution and completion of services, keeping the client informed about the progress of the service, and deliver vehicles, presenting the services performed and clarifying any doubts.

Act as a link between clients, technicians, and mechanics, facilitating communication and information flow, as well as supporting the negotiation of services and clarification of technical doubts. You will also be responsible for supporting the distribution of services and monitoring appointments, providing support to the Call Center and Service Management, contributing to the organization and efficiency of the operation, with a focus on service quality and customer satisfaction.

Be part of Grupo Carrera!

If you identify with the opportunity and seek professional growth in the automotive sector, apply and become part of our team!