Consulting Senior Manager, Visa Consulting & Analytics, NZPI

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

The team provides a comprehensive range of consulting services and solutions to our clients across Australia, New Zealand and the Pacific Islands that address unique challenges in areas such as strategic growth, profitability, fraud risk management and digital strategy.

Senior Manager role

VCA is looking for a Senior Manager to work alongside the Consulting Director client leads in New Zealand & the Pacific Islands, to support in selling and taking ownership of a range of consulting engagements with key clients, that supports the growth of their business, as well as Visa’s.

Typical engagements could include payment strategies including the evolution of loyalty, optimising portfolio profitability, product proposition design and launch, digital experiences design and implementation, supporting in the uplift of fraud risk management to name a few.

What we are looking for:

We look for depth and breadth of experience rather than relying on age or job titles as proxies, and hire for judgment and integrity. Knowledge of the New Zealand payments landscape would be beneficial given the changing regulatory environment and the likely impact on client product propositions.

The full range of responsibilities are detailed below:

Responsibilities

• Work in close partnership with Directors and Account Executives to understand client needs and challenges, to identify advisory opportunities that will support the growth of our clients’ business.
• Prepare client project proposals, engaging with clients to clearly define objectives, working with VCA’s delivery team as needed to agree scope, approach and deliverables, define roles and responsibilities and delivery timelines.
• Oversee project setup including contracting documentation, stakeholder engagement, interview guides and client data requirements.
• Manage execution of one or more project engagements, building client relationships, utilising governance frameworks and mitigating / resolving complex problems that emerge.
• Design and deliver compelling presentations to illustrate findings, ideas and recommendations and more broadly at times support implementation at the client onsite.

More generally:

• Identify opportunities for other Visa functions including marketing, product and client services.
• Continuously build knowledge, surface new insights, and produce thought leadership pieces that contribute to practice development and global best practice.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.