Configuration Engineer

Purpose of the Job

We are seeking a highly skilled and experienced Configuration Lead to join our team who are responsible for maintaining our Dynamics 365 platform. The ideal candidate will be responsible for governing the configuration of D365 CE and FinOps to ensure there is control across systems and changes being made in BAU and projects are aligned to prevent conflicts.

Key Responsibilities and Outcomes

• Lead the configuration governance of Dynamics 365 solutions to meet business needs.
• Collaborate with stakeholders to ensure configuration changes needed are made in the right environments to support BAU and project requests.
• Provide technical guidance to stakeholders on requirements for configuration to be completed e.g. specifics of configuration files to ensure smooth uploads.
• Troubleshoot and resolve issues related to Dynamics 365 configuration uploads / movements between environments.
• Conduct training sessions and workshops for end-users to ensure effective ways of working on configuration management.
• Maintain documentation of configurations and input into solution design documentation where required.
• Communicating with key stakeholders including Project Managers, Architects and Developers to minimise conflicts in requests for configuration changes in different environments.
• Managing the interactions between the BAU and D365 rollout programme deployment tracks, in terms of configuration upload requests.