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Launch Recruitment

1 year ago

Complaints Officer

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Company information

Company
Launch Recruitment
Location
Österreich Austria
Posted
1 year ago
View all jobs at Launch Recruitment

Job description

About the Role In this role, you'll be the key point of contact for escalated complaints and disputes—playing a critical part in achieving fair, timely outcomes for customers. Sitting within a centralised, independently operating team, you’ll work across multiple departments and external stakeholders, ensuring compliance with regulatory frameworks while delivering best-practice customer care. Key Responsibilities Manage unresolved complaints and disputes in line with internal policies and exter…

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