Community Manager:in - DiGA & Women's Health (Part-time, IMMEDIATELY)

Part-time (25 - 30h/week) · Remote, Germany

Would you like to help millions of women with marketing work?

• Are you passionate about how digital solutions can revolutionize women's health?
• Do you enjoy working remotely, take responsibility and want to contribute your ideas in a dynamic environment?
• Would you like to participate in a mission that has a real social impact?

Then you've come to the right place!

Endo Health is a digital health startup specializing in women's health. Our Endo app is the first DiGA specifically for those affected by endometriosis - further digital health applications will follow. In the marketing team, you shape the visibility of our DIGAs, strengthen our communities and actively build them! With your work, you make a significant contribution to building modern care for millions of women.

Tasks

• Community Management on all our social media channels (Instagram, TikTok, Facebook; Podcast; WhatsApp) - Answering comments and community inquiries with sensitivity and technical understanding
• Content production for the communities e.g. you create suitable content, whether text, images or videos, for your supervised communities
• Active community management - You scan all socials for content that we absolutely need to respond to in order to actively increase the reach of our mission and our products organically
• Identification of community needs, moods and frequent questions as well as the passing on of community insights to the appropriate teams
• Support in the development of community formats, campaigns and guidelines
• Evaluation of our community channels

Qualification

Must Haves

• Experience in community management, social media management or a comparable role
• Very good feel for language, tonality and sensitive topics (especially in the health context)
• Enjoy proactively communicating with people and building communities
• Structured, reliable and independent working style
• Interest in women's health and digital solutions
• Very good German skills in spoken and written form
• Basic English skills
• The ability to travel nationally 2-3 times/year for team meetings

Nice To Haves

• Experience with DiGAs, women's health topics such as endometriosis, PMS, menopause, etc.

Benefits

• The chance to do something important for the health and well-being of millions of women
• Work in the future-oriented industry of health technology
• 2-3x/year on-site meetings with the team or the entire company
• Flexible workplace in 100% Remote
• Attractive remuneration including participation in the company's success (VSOP employee participation program)
• Very good further training opportunities
• Passionate, collaborative and fun team (currently about 30 people) with a common mission

Interview process

Instead of a cover letter, we ask you for a sample task that combines strategic and operational thinking. You can find the task here. Please upload the answer to the sample task in the next section.

Task 1: Community Communication (Practical Example)

Imagine you are Community Manager:in at Endo Health.
How would you react to the following comments?

Comment 1:

"I was at my gynecologist again today and didn't feel taken seriously at all. I don't know anymore if I'm just imagining my pain."

Comment 2:

"I think it's slowly getting a bit crazy when you think about all the pain you have and are constantly reminded of endometriosis."

Comment 3:

"I find it totally helpful what you share here, but sometimes the topic also triggers me a lot. Is it the same for others?"

Your task:

• Formulate an empathetic, technically appropriate and community-oriented answer
• Pay attention to tonality, safety and not making medical promises
• Show how you would involve the community in the exchange

Task 2: Understanding of active community management

Describe in your own words:

• What does active community management mean to you?
• What do you think is the difference between "answering comments" and real community building?
• What role does community management play in reach, trust and brand loyalty - especially in the health context.

Task 3: WhatsApp Communities – Strategy & Further Development

Endo Health operates several WhatsApp communities for people with endometriosis, PMs and menopause.

Your task:

Sketch a short strategy for dealing with existing WhatsApp communities:

• What role should WhatsApp communities play in the community ecosystem from your point of view?
• How would you encourage activity, exchange and a safe environment?
• What formats and impulses could you imagine?
• How would you prevent communities from becoming "silent" or being used too one-sidedly?

👉 You can submit the tasks in the form of a PDF or presentation. The processing time is set for 60 minutes.

**We look forward to your sample task!
**

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