Community Manager:in - DiGA & Frauengesundheit (Part-time, STARTING SOON)

Part-time (25-30 hours/week) · Remote, Germany

You want to help millions of women with marketing work?

• You're passionate about how digital solutions can revolutionize women's health?
• You work remotely, take responsibility, and enjoy bringing your ideas into a dynamic environment?
• You want to be part of a mission that has genuine social impact?

Then you're exactly right with us!

Endo Health is a digital health startup specializing in women's health. Our Endo-App is the first DiGA specifically for endometriosis patients – further digital health applications will follow. In our marketing team, you'll shape the visibility of our DIGAs, strengthen our communities, and actively build them up! With your work, you'll significantly contribute to building modern care for millions of women.

Aufgaben

• Community Management on all our social media channels (Instagram, TikTok, Facebook; Podcast) - Responding to comments and community inquiries with finesse and professional understanding
• Moderating and actively managing our WhatsApp communities for our products
• Aktives Community Management - You'll scan all socials for content that we absolutely need to react to, thereby organically increasing the reach of our mission and products
• Identifying community needs, sentiments, and frequent questions, as well as sharing community insights with relevant teams
• Supporting the development of community formats, actions, and guidelines
• Evaluating our community channels

Qualifikation

Must Haves

• Experience in Community Management, Social Media Management or a comparable role
• A very good sense for language, tone, and sensitive topics (especially in the health context)
• Pleasure in proactively communicating with people and building communities
• Structured, reliable, and self-sufficient work style
• Interest in women's health and digital solutions
• Very good German language skills in writing and speaking
• Basic English language skills
• The ability to travel nationally 2-3 times a year for team meetings

Nice To Haves

• Experience with DIGAs, women's health themes like endometriosis, PMS, menopause, etc.

Benefits

• The chance to do something important for the health and well-being of millions of women
• Work in the pioneering field of healthcare technology
• 2-3 times a year on-site meetings with the team or the entire company
• Flexible work location in 100% remote
• Atractive compensation including participation in the company's success (VSOP employee participation program)
• Excellent opportunities for further education
• A passionate, collaborative, and fun team (currently around 30 people) with a shared mission

Interview Process

Instead of an application, we ask you to submit a sample task that combines strategic and operational thinking. The task can be found here. Please upload your answer to the sample task in the next section.

Aufgabe 1: Community Communication (Praxisbeispiel)

Imagine yourself as a community manager at Endo Health. How would you respond to the following comments?

Kommentar 1:

„I was at my gynecologist today and didn't feel taken seriously at all. I'm starting to wonder if I'm just imagining my symptoms.“

Kommentar 2:

„I think it's getting a bit crazy, considering how many people have these symptoms and are only reminded of endometriosis. “

Kommentar 3:

„I find it really helpful what you're sharing here, but sometimes the topic also triggers me. Does it happen to others too?“

Your Task:

• Formulate a sensitive, professionally appropriate, and community-oriented response for each comment
• Prioritize tone, safety, and avoiding making medical promises
• Show how you would involve the community in the exchange

Aufgabe 2: Understanding Active Community Management

Describe in your own words:

• What does active community management mean to you?
• Where do you see the difference between