Community Manager

Community Engagement & Member Success (40%) Welcome and onboard new members with a personalized approach Serve as the primary point of contact for all member inquiries and needs Proactively engage with members to foster meaningful connections Monitor and maintain community health metrics Create and implement member retention strategies Content Management & Communication (30%) Create weekly community digest emails and in-platform summaries Edit and repurpose live stream content for community engagement purposes Content Calendar Management: Plan and schedule content for various platforms and channels Monitor and analyze content performance metrics Content Moderation: Review and moderate community content to ensure compliance with community guidelines and standards Content Creation: Develop and create engaging content for various platforms and channels Community Engagement & Moderation (30%) Foster and maintain a positive community culture by engaging with members, responding to comments and messages, and addressing any concerns or issues Monitor and maintain community health metrics Create and implement community engagement strategies Content Moderation: Review and moderate community content to ensure compliance with community guidelines and standards