DLK Group
10 months ago
Communications Analyst (Talent Pool)
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Company information
- Company
- DLK Group
- Location
- South Africa, Western Cape, Cape Town Region South Africa
- Posted
- 10 months ago
Job description
As a Communications Analyst, you will play a critical role in analysing and enhancing our communication strategies. You will be responsible for evaluating the effectiveness of our internal and external communication initiatives, providing insights that drive decision-making and improve engagement. Your analytical skills and knowledge of communication principles will support our mission to effectively convey our brand message and foster positive relationships with stakeholders.
Responsibilities:
RequirementsRequirements
Qualification & Skills:
Experience:
Responsibilities:
- Gather, analyze, and interpret data related to communication strategies, including social media performance, audience engagement metrics, and feedback surveys
- Develop comprehensive reports and dashboards that highlight key performance indicators (KPIs) and trends, presenting findings to senior management
- Collaborate with the communications team to create and refine communication strategies based on data insights, audience needs, and organizational goals
- Content Evaluation: Assess the effectiveness of existing content and messaging across various channels, providing recommendations for improvements
- Stakeholder Engagement: Engage with internal teams, clients, and other stakeholders to understand communication needs and gather feedback
- Conduct market research to identify industry trends, competitor analysis, and audience preferences to inform communication strategies
- Assist in developing training materials and workshops for staff on effective communication practices and tools
- Support the execution of communication projects, ensuring they align with overall strategy and objectives
RequirementsRequirements
Qualification & Skills:
- Diploma in Communications, Public Relations, Marketing or a related field
- Strong communication skills (both verbal and written)
- Strong organizational and administrative skills
Experience:
- Minimum 3 years’ experience as a Communications Analyst
- Proficient in MS Office 365 (i.e. Word, Excel, Teams etc.)
Required skills
- industry trends
- social media
- analysis
- trends
- strategy
- market research
- tools
- key performance indicators
- data
- reports
- workshops
- communications
- stakeholder engagement
- ms office 365
- competitor analysis
- training materials
- dashboards
- audience engagement
- brand message
- audience preferences
- feedback surveys
- communication principles
- effective communication practices
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