Collections Supervisor

Job description

We are looking for a professional with experience in C2C processes and team leadership to join a leading global company in its industry.

Main responsibilities:

Supervise Contract to Cash (C2C) process activities, including billing, collections, credit management, payment application, and dispute resolution.
Lead and develop a high-performance team, establishing clear priorities, management indicators, and business-aligned objectives.
Collaborate closely with commercial, operational, and financial areas to ensure efficient portfolio and cash flow management.
Monitor and optimize key indicators such as DSO, delinquency, portfolio recovery, and collection performance.
Drive continuous improvement initiatives, standardization, and process automation.
Ensure compliance with internal controls, audits, and applicable regulatory requirements.
Identify risks within the collection cycle and ensure the implementation of adequate controls.
Prepare performance reports and analyses for senior management.

Required profile:

Completed bachelor's degree or internship in Finance, Accounting, Business Administration, or related areas.
Minimum of 3 years of experience in a leadership position within financial processes, collections, or revenue management.
Advanced English.
Strong analytical, organizational, and leadership skills.
Ability to collaborate and influence multidisciplinary teams and manage change initiatives.
Experience in financial processes, collection management, billing, credit, portfolio recovery, and treasury control.

What we offer: