Collections Manager BeFra

The Collections Manager Belgium & France will report to the Head of Collections & play a central role within our Collections function in both markets.

This position is responsible for leading all collection activities, ensuring timely recovery of outstanding receivables, maintaining a healthy cash flow, and supporting the growth + performance of the collections teams in Belgium & France.

The ideal candidate is a proactive, result-oriented professional with extensive experience in collection management, strong leadership qualities + a passion for optimizing processes & strategies across multiple locations.

This role requires regular travel between our offices in Ronse, Rijsel & Antwerpen with the flexibility to work from any location if needed, working hours of Monday to Thursday from 8:30 – 17:00 & Friday from 8:30 - 16:00.

Your daily responsibilities are:

• Develop + implement a collection strategy for Belgium & France, aligned with the company's financial goals & risk tolerance.
• Maintain oversight of the end-to-end collection process, including directing the collections team to ensure an efficient & timely resolution of outstanding accounts.
• Monitor collection performance + generate reports that provide insights & recommendations to senior management on optimizing cash flow.
• Ensure compliance with legal requirements & industry norms within the collections function.
• Stay up-to-date with trends in the industry, emerging risks & best practices in collection management.
• Support the Head of Collections in directing process improvements & professional growth within the collections team.
• Work together with key stakeholders across different departments to align collection strategies with business objectives.
• Identify areas for automation + process improvement to enhance the efficiency of collections.
• BUILD and maintain relationships with external partners, such as collection agencies, law firms & other relevant entities.
• Regularly review + update the collection policy + procedures to align them with changing business- & regulatory requirements.
• Design, implement + maintain collection reports and dashboards to provide real-time insights into collection performance for management & stakeholders.